Coles Fine Flooring Shopping Experience

The flooring installation process for clients typically starts with a consultation to discuss the client’s needs and preferences. We will then assess the space and provide a quote for the materials and labor. Once the client has approved the quote, a Coles Flooring expert will begin the installation process at your home. This typically involves removing the existing flooring, installing the new flooring, and then finishing the flooring. Scroll down to see the journey in detail!

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Purchasing Process

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Coles Fine Flooring Purchasing Process

The Greeting

The first people you will encounter upon entering our showroom will be one or two of our lovely receptionists. Just let them know what you’re looking for, and they will direct you to the appropriate section and call a designer to help you further. Been in before? If you let the receptionist know whom you were working with, they can call that designer to assist you.

The Meeting

A designer should approach you shortly, and offer any assistance you need, from taking down samples, to answering questions, or even just letting you browse.

Selection

Our stores carry almost every type of flooring you could want in your home. When we say we “do it all”, we mean it; in addition to our spectacular selection of residential, commercial, wool, and outdoor carpeting, we offer Hardwood, Luxury Vinyl, Laminate Flooring, Tile and Natural Stone, Area Rugs, and runners. We feature a variety reaching far beyond the selection at big box centers or other flooring specialty stores and offer the largest selection of In Stock quality carpet and flooring in San Diego- ready for immediate installation.

Shopping

Unlike some flooring centers, which may be set up more like warehouses than showrooms, Coles has easy-to navigate displays and is divided into sections based upon what you’re interested in—no more wandering through samples and sections you don’t want.

The Consultation

Your designer can order your flooring (if it’s not in-stock), and set up an appointment to get your home measured. At this point, you may have an idea of the approximate square-footage you need, and your designer can give you a ballpark estimate.

Measure and Installation Scheduling

One of our professional measure-men will come to your home and measure the areas you are flooring. They will then bring their measurements back to your designer and he/she can then calculate the exact cost of your floor and installation. After this, your designer will work with you to arrange a convenient time for installation.

The Installation Day

After measuring is completed, your designer will send an installer to your home to finish the job. All Coles’ installers are excellent craftsmen, another way we guarantee excellent service and assure you of a floor that will last. They can also move heavy furniture for you, if you need assistance. Our installation is covered by our Limited Lifetime Installation warranty, and our unique in the industry One Year Satisfaction Guarantee.

Enjoy Your New Floor!

At Coles Fine Flooring, we take great pride in helping our customers achieve the flooring they’ve always dreamed of. There’s nothing quite like the feeling of walking on a new, beautifully installed floor. We encourage you to check out our testimonials page to see what other satisfied customers have to say about their experience with us. We believe that our work speaks for itself, and we’re confident that you’ll love your new flooring just as much as our other happy clients do.